Terms and Conditions

RETURN & CLAIM POLICY (Shipments within USA)

  • All damage claims, discrepancies, late delivery claims or issues of any kind must be made within 3 business days of the gift being received. There will be no exceptions to this policy. If a gift arrives damaged or there is a discrepancy in the gift ordered and what was received, Gift Basket Bounty will make every effort to resolve the issue in a timely manner, if and when this issue is reported within 3 business days. Credits and or refunds will be at the sole discretion of Gift Basket Bounty and will only be issued if damaged gifts or discrepancies can be verified by the carrier. If the recipient disposes of the gift before we can verify the damages/discrepancy, we will not issue any refund. All claims must be issued in writing by fax or e-mail. Claims will not be accepted via the phone.
  • If the gift is simply not wanted, or the customer is not satisfied for any other reason other than a Gift Basket Bounty error, the gift may be shipped back to us at the customer's own expense, if it is shipped back within 3 days of being delivered. A partial refund on the merchandise amount only will be offered. Original shipping is not refunded. The refund is based on the gifts perish ability and condition upon being returned. The gift must be unopened, untampered with and shipped back within 3 days of being received.
  • If the gift is damaged in any way which includes but is not limited to heat damage, or we have made an error in sending the incorrect gift, we will call tag the original gift and either ship a new one or refund the gift in full once the original gift has been retrieved. However, if we cannot call tag the original gift no refund or credit will be offered. Retrieving the original gift is the only way we have of verifying the recipients claim or placing a claim with UPS if necessary. In the event a recipient claims items or pieces are missing, damaged, stale, melted or similar claims, Gift Basket Bounty will need the following information from the original box to begin the claim process: all three lines of information on the 1 x 2 5/8 white label on the side/bottom of the original shipping box (not the UPS label). We cannot assist you in your claim without all of this information.
  • All damage claims, discrepancies, late delivery claims or issues of any kind must be made within 3 business days of the gift being received. There will be no exceptions to this policy. If a gift arrives damaged or there is a discrepancy in the gift ordered and what was received, Gift Basket Bounty will make every effort to resolve the issue in a timely manner, if and when this issue is reported within 3 business days. Credits and or refunds will be at the sole discretion of Gift Basket Bounty and will only be issued if damaged gifts or discrepancies can be verified. If the gift is disposed of before we can verify the damages/discrepancy we will not issue a refund or discount. All claims must be issued in writing by fax or e-mail. Claims will not be accepted via the phone.
  • All gifts returned through no fault of Gift Basket Bounty will be charged a 20% restocking fee. Shipping charges usually consist of shipping to the recipient, shipping back to Gift Basket Bounty and any address correction fees associated with the return. Returned food gifts are not reusable and all food items must be thrown out due to possible heat and temperature damage. Re-shipments of returned gifts are handled as new orders and all fees associated with a new order will apply. Fruit baskets, Cookie Bouquets and all Specialty cookies & Fortune cookies do not receive refunds of any kind when they are returned due to a bad address or the recipient refusing the item. These items must be thrown away and cannot be utilized.
  • Gifts delivered late or not according to the time in transit map may receive a partial shipping refund based on the circumstances. There will be no discount or refund on the gift itself when delivered late and a gift may not be returned due to a late delivery.
Fees & Surcharges
  • There will be a $19.50 address correction fee for all ground orders and $24.50 address correction fee for air orders to correct a bad address, incorrect zip codes and non-deliverable address information supplied. It is at all times the sole responsibility of the customer to provide a complete and accurate address and delivery information. Gift Basket Bounty will not be held responsible for non delivered items due to bad address information being supplied and the aforementioned charges will be applied to your credit card used for the purchase.
  • If a package is returned to us by UPS due to a bad address, non-deliverable address or recipient refusal there is a charge of $19.50 for return shipping and a 20% restocking fee in addition to the address correction fee. Gifts delivered late or not according to the time in transit map may receive a partial shipping refund based on the circumstances. There will be no discount or refund on the gift itself when delivered late and a gift may not be returned due to a late delivery.


RETURN POLICY (Shipments to deployed Military APO/FPO/DPO)

Shipments returned to our facilities by the U.S. Postal Service due to the shipping address being invalid or the package being "un-deliverable" are not eligible for any return credit. There are portions of deployed military address which cannot be verified as current & valid addresses through available verification services, therefore, you are responsible for the validity of the shipping address you provide.


For Packages That Are Lost In Transit: 
Claims for packages that do not get delivered (lost), should be filed no sooner than 30 days from the last tracking date on the US Postal Service tracking website, but no later than 60 days from the same date.
What We Need From You: Please have the intended recipient (APO/FPO/DPO shipments) send an email to GiftBasketBounty@gmail.com stating that no package was received from Gift Basket Bounty (the email must be from the intended recipient). Gift Basket Bounty will then file a claim with the U.S. Postal Service for packages shipped via APO, FPO or DPO.

For defective or Damaged Product: Do not destroy or discard the product. Place all the gift contents in the box it came in, mark it "return to sender", and return ship the item.

Complete information regarding the APO/FPO/DPO claim process can be found on our APO FPO Claims Process Page.

Privacy Policy

Privacy Statement For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.


ELECTRONIC COMMUNICATIONS

When you visit www.GiftBasketBounty.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of GiftBasketBounty.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of GiftBasketBounty.com and protected by U.S. and international copyright laws. All software used on this site is the property of GiftBasketBounty.com or its software suppliers and protected by United States and international copyright laws.

LICENSE AND SITE ACCESS

GiftBasketBounty.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of GiftBasketBounty.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of GiftBasketBounty.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of GiftBasketBounty.com and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing GiftBasketBounty.com or trademarks without the express written consent of GiftBasketBounty.com. Any unauthorized use terminates the permission or license granted by GiftBasketBounty.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to www.GiftBasketBounty.com so long as the link does not portray GiftBasketBounty.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any GiftBasketBounty.com logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. GiftBasketBounty.com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use www.GiftBasketBounty.com only with involvement of a parent or guardian. GiftBasketBounty.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. GiftBasketBounty.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant GiftBasketBounty.com and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant GiftBasketBounty.com and its affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify or its affiliates for all claims resulting from content you supply. GiftBasketBounty.com has the right but not the obligation to monitor and edit or remove any activity or content. GiftBasketBounty.com takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from www.GiftBasketBounty.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

GiftBasketBounty.com and its affiliates attempt to be as accurate as possible. However, GiftBasketBounty.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by www.GiftBasketBounty.com itself is not as described, your sole remedy is to return it in unused condition.

PRICING

With respect to items sold by www.GiftBasketBounty.com, we cannot confirm the price of an item until you order. Payments are charged at the time you place your order.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY GIFTBASKETBOUNTY.COM ON AN "AS IS" AND "AS AVAILABLE" BASIS. GIFTBASKETBOUNTY.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, GIFTBASKETBOUNTY.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GIFTBASKETBOUNTY.COM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM GIFTBASKETBOUNTY.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. GIFTBASKETBOUNTY.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting www.GiftBasketBounty.com, you agree that the laws of the state of Washington, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and GiftBasketBounty.com or its affiliates.

DISPUTES

Any dispute relating in any way to your visit to www.GiftBasketBounty.com or to products you purchase through www.GiftBasketBounty.com shall be submitted to confidential arbitration in Olympia, Washington, except that, to the extent you have in any manner violated or threatened to violate GiftBasketBounty.com's intellectual property rights, GiftBasketBounty.com may seek injunctive or other appropriate relief in any state or federal court in the state of Washington, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

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