Shipping & Handling
Shipping Delays
As of 7/8/2020
Ground Shipping (Includes APO/FPO/DPO)
: Shipping Day Lead Time now ~ 1-2 Days

Orders shipping via Ground Shipping or APO/FPO/DPO will require 1-2 business days to be shipped.
Expedited Shipping (Air Freight): Shipping Day Lead Time now ~ Possible 1 Day
Orders shipping via Expedited Shipping may require 1 business day to be shipped.
~ Standard Shipping Schedule ~
Ground Shipping (Free)
  • Free for all gift items shipping within the continental U.S.A
  • For Alaska & Hawaii, Air Freight Carrier Cost Added
  • Same day shipping for orders received by 1 pm EST (10 am PST)
  • Shipping day does not count as "Transit Day"
  • No shipping on weekends or holidays
Expedited Shipping
  • 3 Day Select, 2nd Day, Next Day and Saturday delivery
  • Same day shipping for orders received by 1 pm EST (10 am PST)
  • Shipping day does not count as "Transit Day"
  • No shipping on weekends or holidays

~ Shipping to Overseas Deployed/Stationed Military ~

US Postal Service - Military (APO, FPO, DPO), (AE, AP, AA)
  • Available for most gift items
  • Overseas Shipping Fee apply ( $9.95 / Gift )
  • 7-14 Days in Transit for shipments to overseas deployed/stationed Military, except December ~ 7-21 Days in Transit
Orders including more than 25 of the same gift basket or care package may require additional time to be assembled and shipped. Please feel free to contact our office for scheduling details.

RETURNS/REFUNDS:

Please visit our Policy Page for complete Return and Refund details.


U.S.A. SHIPMENTS:

Orders placed by 1 pm ET (10 am PT) are shipped the same day. Orders placed after 1 pm ET (10 am PT) are shipped the next business day. Orders placed on Saturday, Sunday, & Holidays will be shipped the next business day.  During high volume periods (i.e. Christmas Holidays), ground shipments may be delayed 2 business days.

Free Ground Shipping is offered on all gifts shipped within the continental USA. Shipments to Alaska & Hawaii include an additional fee due to air freight (Hawaii, Alaska).

Expedited Shipping methods include UPS 3 Day (3 business days + shipping day), Fed Ex/UPS 2 Day (2 business days + shipping day), & Fed Ex/UPS Next Day Air. (arrives the following business day) Additional charges will apply for these shipping options.


OVERSEAS DEPLOYED/STATIONED MILITARY SHIPMENTS:

Shipments to Overseas Deployed/Stationed Military addresses (APO, FPO, DPO) ship via the US Postal Service - Priority Mail. We include all required customs documentation.

Overseas Military orders ship within 1 business day from receipt of order.


Please check Overseas Military shipping addresses for accuracy! We do not issue refunds for packages returned to our facilities by the US Postal Service marked "Undeliverable". Providing a valid Overseas Military shipping address with your order will prevent this from happening.



GIFT MESSAGE:

Your personalized gift message is printed and included within the packing slip packet. (Waterproof packet attached to the outside of the shipping box) 


ENCLOSURES CARDS :

Enclosure cards with the gift message are no longer included within the gift assembly. We will package customer supplied printed material within the gift assembly; please contact our office to make the arrangements.

HOLIDAY CLOSURES:

Please take note that we are closed and no shipping will occur on the following days. All orders due to ship on these days will ship the next operating business day.
  • May 25th, 2020 in observance of Memorial Day 
  • July 3rd, 4th & July 5th 2020 in observance of Independence Day
  • September 7th, 2020 in observance of Labor Day
  • November 28th & 29th, 2020 in observance of Thanksgiving
  • December 23rd, 24th and 25th 2020
  • December 31st, 2020 and January 1, 2021 in observance of New Years


WHERE WE SHIP OUR GIFT BASKETS:

We offer delivery throughout the USA and Deployed/Stationed US Military addresses. International shipping available, please contact our office for details.


PERISHABLE ITEMS:

During the summer months we do not recommend shipping Chocolate Gifts.  We make note of these gift items on our website and we will make substitutions to ensure we are shipping products that will not melt. We do not issue refunds for melted chocolate regardless of the time of year.


SUBSTITUTIONS:

At times, we may need to substitute items within one of our gift baskets, to ensure freshness and timely delivery. We will always substitute of equal or greater value, without compromising the theme, design, color, or quality of the gift.


PAYMENT:

GiftBasketBounty.com gladly accepts Visa, MasterCard and Discover issued by USA banks.


TRACKING YOUR ORDER:

Once the order has been shipped, and if you included your email address on the payment information form, you will immediately receive an email notification with a tracking number and tracking instructions so you can track your gift online. If you did not include your email address you may track the status of your order by going to our Tracking Page (click on the link at the top of the page) and entering your order number.


CHANGING SHIPPING INFORMATION:

Overseas Military Shipments:
We cannot make changes to Overseas Military shipping addresses after the package leaves our facility.


USA Shipments:
If an error is made in the shipping address, or needs to be changed, please notify us immediately. If the order has not yet shipped, we will be glad to make any necessary changes. However, if the gift has already been picked up by the parcel delivery company, the parcel delivery company will attempt to make the correction and/or we will need to contact the parcel delivery company and attempt to reroute the package to the correct address. A rerouting fee of $18.50 will be charged to your credit card.

SSL Certified Visa, MasterCard, Discover Accepted Authorize.net Verified Merchant